Frequently Asked Questions
GOOD TO KNOW BEFORE WE GET STARTED
Don't see what you're looking for? We'd love to help.
Getting Started
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Not necessarily! As long as our team has access to your home and the information needed, you're welcome to go about your day.
For projects involving decluttering or decisions about personal belongings, we may ask you to be available during certain portions of the process.
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Not at all! We actually prefer to see your home as it normally functions.
Understanding where things accumulate and how your household uses each space helps us create systems that work for your everyday routines.
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Never. You're always in control of what stays and what goes.
Our role is to help you thoughtfully evaluate your belongings and make decisions you're comfortable with, without pressure or judgment.
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Absolutely! Just let us know about meetings, quiet hours, or areas you'd prefer us to avoid, and we'll do our best to work around your schedule.
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We're happy to help! Our team can typically remove up to one carload of donations per organizer during your session.
For larger quantities, we can help coordinate a donation pickup.
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Absolutely. We respect your privacy and treat your home and belongings with discretion.
If you have specific privacy preferences regarding photography, project details, or sharing, please let us know before your project begins.
Services & Products
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Both services provide professional, hands-on organizing tailored to your home.
Signature Organizing focuses on decluttering, sorting, categorizing, and creating functional systems using your existing products, with general product recommendations as needed.
White-Glove Organizing offers a more comprehensive experience, including personalized product planning, sourcing, purchasing, installation, returns, and follow-up support.
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Not at all! We're happy to work with what you already own when it functions well.
We only recommend additional products when they would meaningfully improve the organization or function of your space.
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Organizing products are billed separately from your service investment. Labels are included.
For White-Glove Organizing and Moving Concierge, our team can handle product sourcing, purchasing, and returns.
When trade discounts are available, we pass those savings along to our clients.
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For White-Glove Organizing and Moving Concierge projects, our team handles returning unused products.
We intentionally purchase with flexibility in mind so we have the right options available during installation. You're only charged for products that remain in your home.
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Absolutely! Our Moving Concierge service provides professional packing, unpacking, and organization.
Whether you're preparing for a move or settling into a new home, our team can help with individual spaces or comprehensive whole-home projects.
We don't simply unpack boxes. We organize your belongings as we go so your home is functional from the beginning.
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Yes! Although we aren't a moving company, we can work alongside your movers to coordinate scheduling and project details.
Our team handles the packing, unpacking, and organization side of your move.
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Yes! Our Household Management services provide ongoing assistance with tasks such as laundry, tidying, home resets, restocking, errands, and organization maintenance.
Services are available weekly, twice monthly, monthly, or quarterly, depending on your household's needs and our team's availability.
Recurring visits have a three-hour minimum.
Pricing & Scheduling
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Every home and project is different.
Pricing depends on the scope of work, team size, and level of service selected.
We offer both hourly organizing and customized project pricing, depending on the service.
Our comprehensive Moving Concierge projects begin at $3,500.
After learning more about your needs, we'll recommend the best approach and provide clear pricing before your project begins.
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Yes. A 50% deposit is required to reserve your project dates and begin planning.
The remaining balance is due upon receipt of your final invoice.
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We understand that plans can change.
We require at least 24 hours' notice for cancellations or rescheduling. Changes made within 24 hours of your scheduled appointment may be subject to a cancellation fee equal to 50% of the scheduled minimum service investment.
We allow one reschedule within three months, subject to team availability.
Full details are outlined in your client agreement.
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We accept credit cards, Zelle, Venmo, and PayPal.
Payment details and instructions are provided with your invoice.
About OrganizePro
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OrganizePro proudly serves Frisco, Prosper, McKinney, Plano, Allen, Carrollton, North Dallas, and surrounding communities.
If you're outside our primary service area, feel free to reach out. We may still be able to accommodate your project.
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Yes! OrganizePro is insured, and a Certificate of Insurance is available upon request.
Still have questions?
WE’D LOVE TO HEAR FROM YOU.
Every home is different, and we're happy to help you find the right level of support.
Tell us a little about your project, and we'll take it from there.